Need to get in touch?

Contact our customer service team by sending us an email at or filling out the contact form below.

We respond to emails Monday-Friday from 8am-5pm (MT). Please allow up to 48 hours for a response. We respond to emails in the order they are received, please do not send multiple emails regarding the same order #.

Reaching out about a missing bristle? Click here.

Contact form

Missing bristle?

Each of our detangling brushes features an intentional drainage hole for use on wet hair or at the shampoo bowl without fear of water damage or retention.

If this is the bristle your brush is missing - good news, your brush arrived as intended.

If you aren't sure, please email a picture of your brush to our team at